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4 Tabernacle Street
Neath Port Talbot, SA10 6UF
Tel: 01792 817009
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Opening Hours
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Reception Opening Hours
Monday - Friday 8:30am - 6:00pm
Surgery Hours
Monday 9:30am - 12:00pm 4:00pm - 5:30pm
Tuesday 9:30am - 12:00pm 4:00pm - 5:30pm
Wednesday 9:30am - 12:00pm 4:00pm - 5:30pm
Thursday 9:30am - 12:00pm 4:00pm - 5:30pm
Friday 9:30am - 12:00pm 4:00pm - 5:30pm
On the second Wednesday of each month we are closed from 12:30pm for training.
The out-of-hours emergency service will provide cover for emergencies on these afternoons.

How do I make an appointment?

Patients telephoning to ask for an appointment will be asked to confirm their telephone number. They will then be called back by a Doctor or Experienced Nurse who will discuss the problems with them. In many cases it is hoped that the matter will be resolved on the telephone without the need for the patient to visit the surgery. This will save time for both the patient and the practice.
In those instances where the patient and Doctor agree that an appointment is necessary; one will be made by the Doctor, normally later that day.
In addition to being asked to confirm your telephone number, receptionists will ask patients for brief details of the reasons for their request, whether they require advice or wish to be seen. This will allow the Doctor to prioritise the calls that, for example, someone reporting severe pain or a sick child will be attended to before someone with a query regarding their medication. If you would rather not discuss things with the receptionist then you can decline to give this information, stating it is private, but you should be made aware that this will make it more difficult for the Doctors to prioritise your call appropriately.
If, when you visit or speak to a Doctor, a follow up appointment is required up to 2 weeks ahead, then the Doctor will ask you to ring on the day you would like to be seen that week.
Please ensure we have your up to date contact details, including telephone number.

How do I arrange a home visit?

Requests for house calls should only be made for those who are housebound or terminally ill.
If you want a house call, please contact us before 10am. A doctor may ring you back to assess the need for a house call.
Please remember however that house calls take a lot of time and doctors can usually see five patients in the time taken to visit one at home.
Most medical problems can be dealt with far more effectively at the surgery.
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